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Project Description : The introduction to retention provides the theoretical base to build the project upon, and also to better understand the significance of the subject, highlighting the need for the organizations today to be more proactive in retaining their employees. The focus has been on why employees stay so that precautionary approach adopted by different organizations can be understood. The project entitled “Employee attrition and retention strategies in BPO industry - Convergys BPO” . This project is a reflection of the findings of the survey that was conducted to understand what BPO Companies are doing towards the retention of their employees.
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