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Home > CS Project > Project Synopsis Downlaod > Web Based Customer Service and Feedback Analysis System - ASP.Net, C#, SQL Server


Project Technology Front End : ASP.Net + C#, Back End : SQL Server


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Project Name : Web Based Customer Service and Feedback Analysis System - ASP.Net, C#, SQL Server


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Project : Web Based Customer Service and Feedback Analysis System - ASP.Net, C#, SQL Server

Technology : Front End : ASP.Net + C#, Back End : SQL Server

Project Description : Customer Service and Feedback Analysis Tool is a web-based helpdesk tool for any organizations. It provides a single point of contact that consolidates user requests from multiple sources to deliver high quality support, using integrated best practices to manage IT operations and services. It offers integrated Incident Management capabilities in workflow process. It ensures visibility, insight, isolation and faster resolution of IT infrastructure issues by providing the right information at the right time as required by the IT operations team. System sends email and SMS notification facility in all stage of workflow. **** Rs. 2000/- extra for SMS facility for sending request id, notification ****

Project Modules : Login, Admin Home, Employee List, Add Employee, Edit Employee, Allocate Request, View Request, User Home, Log Request, View Status, Update Request Status, Reports, Auto Allocation, etc.

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