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Development of Knowledge Base Management - KBM System for Organization (MBA System /IT)

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MBA Project ID: 342
MBA Project Name: Development of Knowledge Base Management - KBM System for Organization (MBA System /IT)
MBA Category: MBA Systems/IT
Project Abstract:
– The knowledge Base Management System is an web portal that has been designed to provide a complete web-based knowledge management solution for your business (online or offline). You can use it within your call centre or service centre or within company intranet, to help provide quick, accurate answers to your staff, customers, visitors and business clients for their queries and problems regarding your products or services.Knowledge Base content Management provides the service desk functionality of efficiently identifying, responding, and tracking issues and service requests. The primary goal of the eKnowledge process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations, thereby ensuring the highest possible levels of service quality and availability.
Project Report: 100 Pages
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