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A Necessary Tool For Online Business - Helpdesk software
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customer
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Posted: Wednesday 13, July 2011 03:54:43 AM
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PHPKode help desk software X is a must-have for any new or exis
ting on line business. Even if the majority of your business is
off-line, many people prefer on line product and service suppo
rt. Customers need their questions answered quickly and personn
el need a way to effectively manage their work.
[url=http://www.phphelpdesk.org/]Help desk software[/url]is an
economic , easy-to-use and useful tool for the growth of your b
usiness.
It helps customers who can simply submit an inquiry to the appr
opriate department and expect a timely response. With the use o
f this product the customer and technical support staff are bet
ter able to manage troubleshooting. Here below I m going to men
tion some significant features of PHPKode Help Desk Software X:
* Multi-department collabration functionality aims to provi
de effective communication within and between departments, and
then increasing customer satisfaction.
* Custom Helpdesk Ticket Form for detailed customer informa
tion.
* Modified Ticket Status.
* Added the users rate.
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Home > Programmer2Programmer.NET Forum >P2P General Discussion >> A Necessary Tool For Online Business - Helpdesk software...
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