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MBA Operations

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Applying Six Sigma in ABC Infotech Ltd, Mumbai. for Process Improvement (MBA Operations)



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MBA Project ID: 455
MBA Project Name: Applying Six Sigma in ABC Infotech Ltd, Mumbai. for Process Improvement (MBA Operations)
MBA Category: MBA Operations
Project Abstract:
 
As per NASSCOM the total size of IT & Software Services in India is approximately $ 100.5 billion. Out of 36575 Software companies are prone to Defects in their service. Software Errors Cost U.S. Economy $59.5 Billion Annually Practicing Six Sigma for their Process Improvement 40% Software Industry, Projects Succeed Fails Outright Challenged by Cost overruns This leads to Operational problems ie: Product quality problems,Process complexity problems, Process effectiveness problems, Process efficiency problems, Estimation problems, Execution problems, and so on. Due to this problems companies pay 80% of the cost in a SE projects, which is after delivery corrections 90% of the unsatisfied customers will not make business with you again Whereas, 95% of the unsatisfied customers will remain loyal if their complaints are handled fast and well. To overcome this problems connection between Quality & Six Sigma Quality more software companies must implement Six Sigma.
Project Report: 70 Pages
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