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Customer focus - A key to service marketing - MBA Marketing
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| MBA Project ID: |
478 |
| MBA Project Name: |
Customer focus - A key to service marketing - MBA Marketing |
| MBA Category: |
MBA Marketing |
Project Abstract:
|
In today’s intensely competitive, rapidly changing and highly complex environment characterize by the service marketing level of customer service has decreased in recent years, and that this can be attributed to a lack of support or understanding at the executive and middle management levels of a corporation and/or a customer service policy. The reason to choose this as a study is that there is a tendency in the people by giving complaint for very small reason. There by Hyundai entrusted with me the task of finding service marketing level. |
| Project Report: |
62 Pages |
| |
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project report
|
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