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Management Information Systems

This is the collection of Sikkim Manipal University (SMU) question and answers for Management Information Systems. It will help to prepare your examination. All question paper are classified as per semester, subject code and question type of Part A, Part B and Part C with multiple choice options as same as actual examination. SMU question papers includes year 2022, 2021, 2020 Sem I, II, III, IV, V, VI examinations of all subjects.

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Course Name        MCA (Master of Computer Application)

Subject Code       MC0076 (Management Information Systems)

Get Questions        PART - A    PART - B    PART - C

Management Information Systems Syllabus.

Part 1 Introduction to Management Information Systems
Introduction; What are Management Information Systems?: Introduction, Interpretation of MIS Concept; Organization and Management: What Are Organizations?, Management; The concept of information: Meaning: Information as Processed Data, Information as the Opposite of Uncertainty, Information as a Meaningful Signal; Uses of information: Information as a Resource, Information as an Asset, Information as a Commodity; The Cost of Information: Acquiring Information, Processing Information, Storing Information, Retrieving Information, Communicating Information; The Need for Information Systems: Individual Needs, Managerial Needs, Organizational Needs, Information Technology: The Role of Information Technology; Components of Information Technology: Software, Hardware, Database Management Systems, Data communication technology; Managing Information in a Global Environment: Information management model: Diagnosis, Evaluation, Design, Implementation; Management information system as a discipline: Relationship of MIS to Reference Discipline.

Part 2 - Management Information System from Managerial Outlook
Introduction; The Manager‘s Job in a Global Environment: Management and Managers, Information and Levels of Management, Information needed by different levels of management; Information Required for the Process of Management: Functions of Managers; Functional Information Needs: Accounting, Finance, Marketing, Operations, Human Resources

Part 3 Information needs of Organisation and Individuals
Introduction; How information are selected and organized: The Components of Perception, Humans Versus Computers; Development of Organisational Computing; Demands on Organizations in an Information Society: Components of an organizational information system, Informational responses to the new environment, Organizational Design for Knowledge Work,
Mechanisms for Acquiring and Distributing External Information; Capabilities of information system in an organizational view; The Individual at Work: The Information Needs of Individual Job Holders: Task-Related Needs, Time Management Needs, Enhancing Personal Productivity, Career-Related Needs; Challenges of Information Management: Dealing with Quantities of Information, Facing Insufficient or Conflicting Information, Enhancing Personal Productivity, Information Management Requirements; Acquiring Information; Storing Information; Retrieving Information; Communicating Information; Ensuring Privacy and Security

Part 4 The Structure of MIS
Introduction; The components of MIS; Types of Organizational Information: Transaction Processing Systems; Office Information Systems; Information for Management: Internal versus External Information; Management Reporting Systems: Characteristics of MRS, Reporting by MRS; Decision Support Systems: Characteristics of DSS; Executive Information Systems: Characteristics of Executive Information Systems; The Role of Expert System.

Part 5 Information Needs for Strategic Planning
Introduction; Value Streams: Michael Porter's Value Chains, Michael Porter's Competitive Force Model, Michael Porter's Generic Strategies for Competitive Advantage; Information and Organizational Strategy: Strategy; Strategies for Competitive Advantage: Differentiation, Cost Leadership, Focus, Linkage, Information Leadership; Information and the Situational Analysis: Major issues to consider in situational analysis: Potential Internal Strengths, Potential External OpportParties, Potential Internal Weaknesses, Potential External Threats; Using Information for Strategic Advantage: Reacting to Market Conditions, Improving Customer Service, Controlling Costs, Improving Quality, Expanding Globally, Creating Strategic Alliances; Organization Structure and Information: International Strategy: Multinational Corporation, Global Corporation, International Corporation, Transnational Corporation; Organizational Requirements of Information: Cost, Accessibility, Reliability, Security; The Strategic Use of Information System.

Part 6 Impact of IT – Managing in 21st Century
Introduction; Enterprise Management System (EMS): Business needs of today; Enterprise Resource Planning (ERP) System: ERP Architecture; ERP Solution Structure: Business Operations, Technology, Implementation; ERP Model and Modules: ERP Basic Features: General Features; Business System; Characteristics of ERP Solution; Benefits of the ERP; ERP Selection: Vendor Evaluation Factors, Technology Evaluation Factor, ERP Solution Evaluation; EMS and MIS.

Part 7 Quality and Privacy Issues
Introduction; Business Decisions and Information Assurance: Introduction, Common Business Exposures, Major threats to IT installations; Ethical and social issues with network: Home Office: The Value of Telecommuting, Other Remote Options; Ethical and Social issues with E-Commerce; Risks of Internet to Organizations; Data Security and Data Privacy; Privacy and Databases; Development of long range plans of the MIS: Contents of MIS Plan; MIS plan is linked to the business plan: MIS goals and objectives, Strategy for the plan achievement, The architecture of the MIS, The system development schedule, Hardware and software plan; Ascertaining the class of information: Organisational Information, Functional Information, Knowledge Information, Decision Support Information, Operational Information; Implementation of the Management Information System; Management of Quality in the MIS

Part 8 Business Process Re-engineering
Introduction; Organisation and Business Process Reengineering: Definition and Approach, Business process, Process model of the Organisation, Value stream model of organisation; Redesigning of Processes: What delays the business process?, Relevance of Information Technology (IT), MIS and BPR

Part 9 Manager and Decision Making
Introduction; What do Mangers Accomplish?: Managerial Roles and Their MIS Support; Decision Making: Rational decision making and its limits: Organizational Limits to Rational Decision Making, Individual Limits to Rational Decision Making;
Individual differences and cognitive styles: Creativity in decision making by individuals and groups: Software that assists your creativity.

Part 10 DSS and EIS
Introduction; When should you use the decision support approach?: Ill structured problems, How DSS are Deployed?, Capabilities of DSS; Components of DSS: Data Management Subsystem, The model Management Subsystem, The Dialog Management Subsystem; Classification of DSS: Data Access Systems, Data Analysis Systems, Forecast-Oriented Data Analysis Systems, Systems Based on Accounting Models, Systems Based on Representational Models, Systems Based on Optimization Models; Building a decision support system: DSS Technology, Who builds a DSS, How DSS are developed?, Developmental trends in DSS; Executive Information Systems; Organisational aspects of DSS and EIS.

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