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Business Communication

This is the collection of Sikkim Manipal University (SMU) question and answers for Business Communication . It will help to prepare your examination. All question paper are classified as per semester, subject code and question type of Part A, Part B and Part C with multiple choice options as same as actual examination. SMU question papers includes year 2024, 2023, 2022 Sem I, II, III, IV, V, VI examinations of all subjects.

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Course Name        MBA (Master of Business Administration)

Subject Code       MB0023 (Business Communication )

Get Questions        PART - A    PART - B    PART - C

Business Communication Syllabus.

Part 1: Language and Communication
Introduction , Definition of Communication, The Process of Communication, Barriers to Effective Communication, Types of Communication, The Impact of Communication on Performance

Part 2: Remedial English
Introduction, Parts of Speech, Sentences, Subject-Verb Agreement, Active Voice and Passive Voice, Degrees of Comparison, Direct and Indirect Speech

Part 3: Oral Skills for Effective Communication
Introduction, Advantages and Disadvantages of Oral Communication, One-to-One Oral Communication, Oral Presentations

Part 4: Listening Skills
Introduction, What is listening?, Types of Listening, Barriers of Effective Listening, Strategies for Effective Listening, Semantic Markers, Listening to Customer Complaints

Part 5: Reading Skills
Introduction, What is reading?, Types of reading, SQ3R Technique Of Reading

Part 6: Writing Skills
Introduction, Note Taking, Paraphrasing, Elements of writing, Business Letter Writing, Other Business Communications

Part 7: Organizational Communication
Introduction, Communication in an Organisation, Meetings, Memo, Circulars and Notices, Report Writing, Principles of Proof Reading

Part 8: Problems of Style
Introduction, Uses of Punctuations, Punctuation Categories

Part 9: Group Discussion and Interview
Introduction, Group Discussion (GD) – Meaning and Purpose, Job Interviews

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