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“Customers First, Employees Later” Service Marketing Overview -
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MBA - Marketing
Project Name : “Customers First, Employees Later” Service Marketing Overview -
Project Description : In today’s intensely competitive, rapidly changing and highly complex environment characterize by the service marketing level of customer service has decreased in recent years, and that this can be attributed to a lack of support or understanding at the executive and middle management levels of a corporation and/or a customer service policy. The reason to choose this as a study is that there is a tendency in the people at [City] by giving complaint for very small reason. There by Hyundai entrusted with me the task of finding service marketing level.
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Project Name : “Customers First, Employees Later” Service Marketing Overview -
Project Category :
MBA - Marketing
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